Refund policy

Refund & Return Policy

Evergreen Tees – evergreentees.shop
Last updated: January 2026

At Evergreen Tees, each product is made to order. We aim to be fair, transparent, and customer-focused while protecting our small business from misuse.

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Returns

We accept returns within 7 days of delivery under the following conditions:

• The item must be unworn, unwashed, and in original condition
• The customer is responsible for return shipping costs
• No restocking fee is charged

Once the returned item is received and inspected, a refund will be issued to the original payment method.

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Final Sale Items

Items from our Final Sale Collection are not eligible for return or refund. This applies only to that specific collection.

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Damaged or Defective Items

If your item arrives damaged, misprinted, or defective:

• Contact us within 7 days of delivery
• Provide your order number
• Include clear photos showing the issue

We will replace the item at no cost to you.

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Lost Packages

If a package is confirmed lost by the carrier, we will issue a replacement.

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Incorrect Address

If an order is returned due to an incorrect address entered at checkout, the customer is responsible for reshipping costs.

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Contact

For all return requests or order issues, please contact us here:
<a href="https://evergreentees.shop/pages/contact?contact_posted=true#ContactForm">Contact</a>

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We value our customers and commit to respectful, transparent communication at all times.