Shipping policy

Shipping Policy

Evergreen Tees – evergreentees.shop

Last updated: January 2026

At Evergreen Tees, every item is made to order. This allows us to reduce waste and offer unique designs, but it also means production time is required before shipping.


Processing Time

All orders are processed within 2–5 business days before shipment.

This time is used for printing, quality inspection, and packaging.

During high-volume seasons or promotions, processing times may extend slightly.


Shipping Time

After processing, orders typically arrive within:

USA: 3–7 business days
International: 7–21 business days

Delivery times may vary depending on location, carrier, customs, and seasonal demand.


Shipping Rates

Shipping costs are calculated at checkout based on destination and order weight.


Tracking

Once your order ships, you will receive a tracking number by email. Tracking updates may take 24–48 hours to appear.


Customs, Duties & Taxes

International customers are responsible for any customs fees, import duties, or taxes imposed by their country.


Incorrect Address

Please ensure your shipping address is correct at checkout.

If an order is returned due to an incorrect address, the customer is responsible for reshipping fees.


Delayed or Lost Packages

If your order appears delayed or lost:

• Contact us using our contact form here:
<a href="https://evergreentees.shop/pages/contact?contact_posted=true#ContactForm">Contact</a>

Please include your order number and tracking information so we can assist you promptly.


Damaged Packages

If your item arrives damaged, please contact us within 7 days using our contact form here:
<a href="https://evergreentees.shop/pages/contact?contact_posted=true#ContactForm">Contact</a>

Include photos of the damage so we can arrange a replacement.


Contact

For any shipping questions or concerns, please reach out using our contact form:
<a href="https://evergreentees.shop/pages/contact?contact_posted=true#ContactForm">Contact</a>

We appreciate your support of Evergreen Tees and your patience with our made-to-order process.