Shipping policy
Shipping Policy
Evergreen Tees – evergreentees.shop
Last updated: January 2026
At Evergreen Tees, every item is made to order. This allows us to reduce waste and offer unique designs, but it also means production time is required before shipping.
Processing Time
All orders are processed within 2–5 business days before shipment.
This time is used for printing, quality inspection, and packaging.
During high-volume seasons or promotions, processing times may extend slightly.
Shipping Time
After processing, orders typically arrive within:
• USA: 3–7 business days
• International: 7–21 business days
Delivery times may vary depending on location, carrier, customs, and seasonal demand.
Shipping Rates
Shipping costs are calculated at checkout based on destination and order weight.
Tracking
Once your order ships, you will receive a tracking number by email. Tracking updates may take 24–48 hours to appear.
Customs, Duties & Taxes
International customers are responsible for any customs fees, import duties, or taxes imposed by their country.
Incorrect Address
Please ensure your shipping address is correct at checkout.
If an order is returned due to an incorrect address, the customer is responsible for reshipping fees.
Delayed or Lost Packages
If your order appears delayed or lost:
• Contact us using our contact form here:
<a href="https://evergreentees.shop/pages/contact?contact_posted=true#ContactForm">Contact</a>
Please include your order number and tracking information so we can assist you promptly.
Damaged Packages
If your item arrives damaged, please contact us within 7 days using our contact form here:
<a href="https://evergreentees.shop/pages/contact?contact_posted=true#ContactForm">Contact</a>
Include photos of the damage so we can arrange a replacement.
Contact
For any shipping questions or concerns, please reach out using our contact form:
<a href="https://evergreentees.shop/pages/contact?contact_posted=true#ContactForm">Contact</a>
We appreciate your support of Evergreen Tees and your patience with our made-to-order process.